What is myRCC?
The myRCC patient portal is a secure, online patient-initiated service that allows you, as a patient, to communicate conveniently with your Regional Cancer Center health care provider(s).
What health information do I have access to in myRCC?
myRCC allows you to interact with the Regional Cancer Center. The following features of myRCC include:
- Ask an appointment question
- Prescription renewals
- Ask a billing question
- Request a medical report
- Online Bill Pay
- Ask a Nurse – non urgent
- Request medical records
- Ask an insurance question
Is my information shared? Is it secure?
Your private health information is protected and maintained securely. It is accessible by those members of the Regional Cancer Center “family” of health care provider(s) directly involved in your care. There are a number of security measures and standards in place to ensure that your data is encrypted and protected as you use myRCC.
myRCC was designed to give you access to your health care information without compromising your privacy. There are key features in place to verify your identity and ensure that your personal information can only be accessed by you and your health care providers.
How do I begin using myRCC?
For security reasons, enrollment requires that your active email be on file with RCC. Patients who have an upcoming appointment at RCC and have provided their email address will receive an email invitation to create an account 2 days prior to their appointment.
What if I forgot my user ID or password?
Use the "Forgot Your User ID/Forgot Your Password" links on the main myRCC log-in page, which are conveniently located under the fields where you enter your user ID and password. You will be prompted to confirm information about yourself to have your user ID sent to you or to reset your password.
What should I do if I need assistance creating my account?
Please contact the Regional Cancer Center for assistance.
What is contained in the Clinical Summary?
We are extremely excited to be able to provide you with a “Clinical Summary” after your physician or midlevel appointment at The RCC. You will be able to find this document on The RCC Patient Portal a few days after your visit here. The clinical information in this summary includes your medications, allergies, test results and a “Problem List” which is a description of the diagnoses we have identified and/or assessed during your care at The RCC. Please note that we assign a variety of clinical codes to provide information to those involved in your care and to your health care insurance to identify the reason for a specific test or assessment. Some of these codes or diagnosis may seem new or difficult to understand, especially for those situations when a test is ordered to determine that you do not have a specific condition. If you have questions regarding the information in the Clinical Summary, please send us a note through the Patient Portal or ask us at your next office visit.