Regional Cancer Center ~ Erie, PA

No Show Policy, Effective January 1

Jan 01, 2015 | Posted in News

RCC is setting Timeliness Goals to make an effort to enhance your experience, maximize the time spent with your provider and help overall efficiency for our patients and staff.

Effective January 1, 2015:

  1. A $25 No Show Fee will be assessed to those who fail to attend their scheduled appointment. If you are unable to attend, you must call to cancel or reschedule your appointment or you will be charged a $25 No Show Fee that will not be covered by insurance.
  2. An Appointment Arrival Time will be scheduled to ensure all paperwork and information is ready at the time of your provider appointment.

We are no longer able to accommodate walk-in requests for moving appointments to an earlier time. If you would like to adjust your appointment time, please call scheduling at 814-838-9000. We ask that you do not come to your scheduled appointment more than 15 minutes early or late. If you are more than fifteen minutes late, we will reschedule your appointment.

Again, these Timeliness Goals are being implemented to enhance your experience and time with your provider, as well as improve our overall efficiency.

Happy New Year from your RCC Family

content management, website design, e-commerce and web development services in Erie, Pennsylvania