| |
|
| |
|
|
About Support Services The diagnosis of cancer or other serious illness is often an emotionally and physically challenging time, a time of many different feelings, thoughts and needs. It is also a time when one's personal support resources are strained. This, too, can bring conflict and the need for additional support as the patient and family deal with the illness. The staff of The Regional Cancer Center's Support Services Department is aware of these concerns and seeks to provide comprehensive care which addresses the individual's medical, emotional, psychological and spiritual needs. Pastoral Support-Chaplain The Regional Cancer Center's chaplain has training and experience in the areas of emotional, psychological and spiritual support of families and individuals. The chaplain is available to provide, on a part-time basis, counseling and support in dealing with any feelings or confusion that may surface. The Center's pastoral support staff will assist the patient and family in mobilizing those emotional, physical and spiritual resources which will help them deal with their particular situation. Social Worker Sometimes cancer and blood disorders require the patient and family to change or adjust lifestyles. Perhaps the need is to talk and explore the various concerns that arise at the time of illness. The social worker is available to assist with a variety of nonmedical problems and concerns. Examples include providing information on support groups; coordinating transportation to and from the Center; referral to agencies such as the American Cancer Society and home health agencies; or even temporary housing. The social worker can also provide information related to your diagnosis through the Center's resource library. Financial Counselor Because insurance plans differ from person to person, a considerable amount of confusion can result regarding the reimbursement of primary, secondary and supplemental coverage. In order to further assist patients, a financial counselor is available to help with questions and concerns. The financial counselor will verify coverage and discuss how insurance and/or other resources will apply to services incurred. Should a balance on the account be anticipated, special payment plans can be arranged to accommodate the patient, the family and the Center. Dietitian Nutrition is an important aspect of the treatment plan. Maintaining good nutrition is especially important during cancer therapy. A proper diet can minimize weight loss and help one feel stronger. Good nutrition also assists the patient in obtaining the full benefit of therapy. The Center's registered dietitian is available to any patient and/or family member with diet related concerns. Guidance in planning menus and diets, preparing meals, and sustaining nutritional requirements are some of the services offered. Other Kinds of Help Visit the Center's Lending Library for books and tapes on a variety of topics dealing with specific medical questions, coping hints, nutrition information, etc. Anyone can borrow these materials for a two week period. For the most up-to-date information regarding your diagnosis, as well as other assorted topics, visit the user-friendly touch screen CancerHelp™ computer at each of our sites. Don't hesitate to ask for help with this tool. To contact any one of the Center's Support Services Department staff members ask any Regional Cancer Center staff member for assistance or call the direct dial telephone numbers listed below: Social
Worker Dietitian
Financial
Services |
